Welcome to Rent‑A‑Yacht.hr (“we”, “us”, “our”, or the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, and interact with us, and your rights with respect to that data.

By using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

1.1. Data You Provide Directly

Contact information: name, email address, postal address, telephone number

Booking or reservation details: preferences, dates, payment details (or payment tokens, but not full credit card numbers)

Logistics details: yacht preference, pickup/drop-off locations

Communications: messages, feedback, support requests

1.2. Data Collected Automatically / Passive Collection

Usage data: pages viewed, time of visits, click paths, referring/exit pages

Device & technical data: IP address, browser type & version, operating system, device identifiers, language settings

Cookies and similar technologies: for analytics, site functionality, preferences

1.3. Data from Third Parties

Third‑party services (e.g. payment processors, booking platforms, marketing tools) may provide us information relevant to your bookings, identity verification, or communications preferences.

Public databases or social media platforms (if you interact via social login)

2. Legal Basis for Processing (for EU / GDPR purposes)

We rely on one or more of the following legal bases:

Performance of contract: to fulfill your bookings, provide services you requested

Legitimate interests: for site security, fraud prevention, improving our services, analytics, marketing outreach (subject to balancing tests)

Consent: when required (e.g. for marketing communications, non‑essential cookies)

Legal obligations: to comply with laws (e.g. tax, accounting, safety regulations)

If you are a data subject in the EU / Croatia, you have additional rights (see Section 8).

3. How We Use Your Data

We may use personal data for the following purposes:

To process bookings, reservations, and payments

To communicate with you (confirmation, updates, customer support)

To personalize your experience, send offers, or marketing messages (if you consent or where permitted)

To carry out analytics, improve our Website and services

To detect and prevent fraud, ensure security, enforce policies

To meet legal, tax, and accounting obligations

To share with third parties when necessary to deliver our services (e.g. subcontractors, payment gateways, service providers)

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Maintain user sessions and preferences

Provide essential site functionality

Analyze site usage and performance (analytics)

For marketing, retargeting, and advertising

You may manage or disable cookies via your browser settings. Note: disabling some cookies may affect site functionality or your experience.

We may also employ third‑party analytics or advertising providers (e.g. Google Analytics), which may place their own cookies or tracking pixels.

5. Disclosure & Sharing of Data

We may share your personal data with:

Service providers / subcontractors: for booking management, payments, hosting, email delivery, analytics, marketing

Affiliates / partners: when collaborating or co‑hosting services

Authorities / regulators: when required by law, legal process, or investigation

Business transfers: in case of merger, acquisition, sale of assets (with suitable protections)

Other users: limited data when you post reviews or public feedback (if applicable)

Whenever we share data, we require the third party to take appropriate security measures and only use data for permitted purposes.

6. Data Retention

We retain personal data only as long as necessary for the purposes in this policy, unless a longer retention is required by law. When data is no longer needed, we will securely delete or anonymize it.

7. Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

Encryption (when transmitting data)

Secure servers and infrastructure

Access controls and role‑based access

Regular security audits and reviews

However, no system is completely secure. We cannot guarantee absolute security.

8. Your Rights (for EU / Croatia / GDPR)

If you are in the EU / Croatia, you have the following rights:

Right of access: request a copy of your data

Right to rectification: correct inaccurate or incomplete data

Right to erasure (“right to be forgotten”): under certain conditions

Right to restrict processing

Right to data portability

Right to object: to processing based on legitimate interests or direct marketing

Right to withdraw consent: where processing is based on consent

Right to lodge a complaint: with the relevant data protection authority

To exercise any of these rights, contact us using the information in Section 10.

9. Marketing Communications

If you consent, we may send you promotional offers or newsletters via email, SMS or other channels. You may opt out at any time by:

Clicking “unsubscribe” in our emails

Contacting us directly

We do not share marketing lists with unaffiliated third parties without your consent.

10. Contact

Rent‑A‑Yacht.hr

info@rent-a-yacht.hr